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Terms & Conditions

By card or Debit card: We accept payment by Visa, MasterCard, Laser & Maestro and our online vouchers online
Instore: We also except cash and laser.

Order Despatch

All orders are despatched Monday to Friday between 1pm and 4pm. Orders Placed before 2pm Monday to Friday will be sent out within 1-2 days. Orders placed after 2pm will be sent out within 1-2 working days. Orders placed over the weekend are sent at 1pm on Monday, or Tuesday at 1pm if it was a bank holiday weekend. In 95% of cases delievery is achieved next day all over Ireland.

Order Packaging

We understand discretion is very important to all our customers. All orders are despatched in white envelopes or brown boxes with no company logos, just a return address at the back.Your Invoice will be inside the parcel.

Shipping Cost

We charge a flate Rate of ONLY €3.49 on all orders under €100 and FREE SHIPPING over €100, Due to the weather conditions presently, please expect sort delays in recieving your order with the postal services.

International shipping

International Orders:

If you wish to order products to be delivered outside of the Ireland, please e mail us at paula@ifal.ie with your order and we will get back to you with regards to price for shipping.

Out of Stock Items:

We apologize for the inconvenience this may cause. If your item is out of stock we will contact you to discuss how you would like the order handled and how soon we can get it to you.

Privacy Policy

The customer information that we have in our database is reserved for internal use only, we do not sell this information to anybody, it is kept private. This information is needed in order to get to know you better and find ways of serving you better. You also have the right and the ability to modify this information at anytime by logging on to your account.

Integral Health & Beauty has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website:

Integral Health & Beauty website logs IP addresses, browser types and length of user sessions for administration purposes. We use your IP address to help diagnose problems with our server, to administer our website and to help improve the quality of service available on this site. Your IP address is used to gather broad demographic information. We do not link IP addresses to anything personally identifiable. This means that a user’s session will be tracked, but the user will be anonymous.

Requests for further information

If you fill out a form requesting more information from Intergal Health & Beauty we ask that you provide your name, an email address and comments etc..We require these details to better understand the needs of visitors to this website and in order to provide any requested information promptly.
In the case of the above, Intergal Health & Beauty maintains a database of information which may be held and used by us for purposes such as user profiling, administration, marketing research and to inform you about our service generally. We WILL NOT sell, rent or trade your personal details to any third parties.

Choice/Opt-out

If you require that your personal information be removed from our files, please send an email to paula@ifal.ie

Links

This site may provide links to other sites. Privacy policies on these sites may differ from that on the Intergal Health & Beauty site, and we advise that you review the other site’s policies before providing personal information. While every care has been taken to ensure the high quality and standard of sites to which we link, Intergal Health & Beauty can take no responsibility for the content of these sites.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under its control. Information held by this site is stored on password-protected machines, behind a firewall and not accessible to the general public via the Web.

Product Testimonials

Intergal Health & Beauty welcomes feedback on your experience with our products. We will publish both positive and negative testimonials, so long as the product testimonials are accurate and constructive. Should you post a testimonial that we do not publish, our customer service department will contact you in order to improve our product quality and service. We also reserve the right to edit your testimonials for length, spelling, etc., and to post your comments in e-mails and other marketing materials. Thank you for taking the time to share your thoughts with other Intergal Health & Beauty customers.

For all queries

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact: paula@ifal.ie

Returns & Refunds

Shipping & Return Policy

In the unlikely event of anything arriving damaged, please notify us at Integral Health & Beauty in writing or via email within 7 days (paula@ifal.ie).

We offer a 10 day return policy; the 10 days start from the day on which you receive your order. We will accept returned merchandise provided that it has not been opened or any security seals broken. A restocking fee of 15% of the item’s value is payable for all items returned unless the item is faulty or damaged in which case no restocking fee is payable.

Please use sturdy packaging when returning any item and include your original packing slip. Please do not send us returns without first getting an email authorisation from Integral Health & beauty, please enclose a copy of the email in your return, we can not accept returns we know nothing about. When returning an item please use recorded delivery, we can not process refunds or replacements for items we never receive.

If you wish to return anything we must receive it within 7 days of our return authorisation being issued. Upon satisfactory receipt we will refund your credit or debit card the relevant amount less shipping and any restocking fee.
If you are returning an item that is either damaged or faulty and we have agreed to its return we will pay for the return postage provided you have only used the lowest cost method of postage available.

At Integral Health & Beauy we want you to be delighted every time you shop with us.

We offer a 100% money back guarantee on any Dermalogica Product returned, for any reason within a 30 day period.

Before you return any of your Dermalogica to us please contact us 041 980609 and we will help you through a return of a product.

For Products that arrived damaged we will offer you a replacement straightaway, or a full refund of the monies already paid upon return of the original item.

If you are dissatisfied with a Product, for any reason, you will be refunded the price you paid for the Product, upon return of the original item.

In the rare incident that the wrong Product has been delivered we will dispatch the correct Product straightaway or if the original Product is no longer required we will offer a full refund, upon return of the item delivered in error.

In order for us to receive Products back undamaged we recommend that you return them in the original packaging. We reserve the right to withhold a refund where inadequate packaging has been used.